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Use planners without a connection
What you can do offline, and how your work syncs when you reconnect.
Planners you've opened recently are saved on your device, so you can still view them if you lose signal. A banner tells you when you're viewing a saved copy and how up to date it is.
What works offline
- Viewing saved planners and their tasks.
- Checking off tasks. Changes are saved on your device and sent when you reconnect.
Some things need a connection, such as opening forms, loading evidence images and downloading attached files. The app tells you when an action needs you to reconnect.
Syncing
The app shows how many changes are waiting on your device. When you're back online, they sync automatically and you'll see a confirmation.
Important
Don't clear the app's data or uninstall the app while changes are waiting to sync. Anything not yet sent would be lost. If a change can't sync, it stays on your device. Contact support before clearing anything.
Tip
Before heading somewhere with poor coverage, open the planners you'll need while you still have signal, so they're saved to your device.