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Question types ​

Choose the right answer format: text, multiple choice, checkboxes, dropdown, date and time, or slider.

For administratorsPortal3 min read

Every question has an answer type. Choosing the right one makes the form faster to fill out and gives you cleaner data to report on.

Answer typeBest forExample
Text inputShort free-text answersAsset or serial number
Multiple choiceExactly one answer from a short listCondition: Good / Fair / Poor
CheckboxesAny number of answers from a listWhich areas were cleaned?
DropdownOne answer from a long listDepartment or room
Date, Time, or Date & timeWhen something happenedTime the delivery arrived
SliderA value on a scaleSatisfaction from 1 to 10

Make a question required ​

Turn on Required for any question that must be answered. People can save their progress with required questions unanswered, but they can't submit until every required question has an answer.

Choosing between similar types ​

  • Use Multiple choice instead of a Dropdown when there are about five options or fewer, so people see every option at once.
  • Use Checkboxes only when more than one answer can be true. For yes/no questions, use multiple choice with Yes and No options.
  • Avoid Text input when you can offer a list. Free text is hard to count and compare.

Tip

If you plan to score the form, use multiple choice, checkboxes, dropdowns or sliders. Their answers can carry points. See Score a form.

Can't find what you need? Ask your organization's administrator, or contact support from the Help page in the app.