Manage people and roles

Edit details, change roles, suspend accounts and sign people out.

For administratorsPortal3 min read

Before you start

• The Global Admin or User Admin role.

Go to Users. The list has Active, Suspended and Invitations tabs. Search by name or email, then open a person to manage their account.

Task	How
Edit details	Change their name, title, phone number or organization, then select Save Changes.
Change role	Choose a new role. Only Global Admins can give someone an admin role.
Suspend	Select Suspend User to block access. You can't suspend your own account.
Reactivate	Open them from the Suspended tab and select Activate User.
Sign out all devices	Ends all their sessions. Access stops within five minutes. Use this if a phone is lost.

Tip

When someone leaves, suspend their account. Their past work stays in place, and you can reactivate them if they return.

To change which work reaches someone, update their groups and jobs.