Choose who gets notified

Decide which events send notifications, through which channels, and to whom.

For administratorsPortal3 min read

Go to Company › Settings › Notifications. The Notification Matrix lists the events Ranes can notify people about, grouped by area.

For each event, choose	Options
Channels	In-App, Email and Push (phone notifications).
Audience	Who receives it, such as the people assigned, company administrators, form reviewers or people involved in a Log-It.

1. Find the event Search, or filter by category, urgency or audience.
2. Set channels and audience Turn channels on or off and choose who should hear about it.
3. Save Select Save Matrix. Use Reset to discard unsaved changes.

Some events are locked because they're essential, such as account messages.

Other places notifications are set

• Form items and stop checks can notify chosen people when they're completed. See Add a stop check.
• Log-It comments notify people depending on their severity. See Comment and choose who's notified.
• Log-Its have their own notification list. See Log-It labels and notifications.

Important

Email notifications only reach people with a valid email address on their account.