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Comment and choose who's notified ​

Use Store-It, Review-It and Escalate-It to decide how urgently people hear about it.

For everyoneApp and Portal2 min read

Comments belong to an image. When you add one, choose its severity.

SeverityWhat happens
Store-ItSaved for record-keeping. No one is notified.
Review-ItSends an in-app notification to the assignee for follow-up.
Escalate-ItSends an in-app notification and an email for urgent follow-up.

Which to choose

  • Store-It: a photo of completed work for the record.
  • Review-It: a worn part that should be replaced this week.
  • Escalate-It: anything that could hurt someone or stop work today.

Tip

Save Escalate-It for urgent issues. If everything is urgent, nothing stands out.

Can't find what you need? Ask your organization's administrator, or contact support from the Help page in the app.